Privacy Policy

Compass Tenet

8 Marina Boulevard, Tower 1

Level 36, Singapore 018981

Phone: +65 6284 7193

Email: [email protected]

Our Commitment to Your Privacy

At Compass Tenet, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

We are committed to protecting your personal data and respecting your privacy rights. This policy is designed to help you understand what information we collect, why we collect it, and how you can manage your information.

Last updated: November 20, 2025

Information We Collect

Personal Information You Provide

When you interact with our website or services, you may provide us with personal information including:

  • Name and contact details when you fill out our contact form
  • Email address for correspondence and service communications
  • Business information when requesting quotes or services
  • Financial information necessary for providing accounting services

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

  • IP address and general location information
  • Browser type, device information, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source that directed you to our site

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential cookies for website functionality and security
  • Analytics cookies to understand website usage patterns
  • Marketing cookies for advertising and remarketing purposes (with your consent)

For more details, please see our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on:

  • Your consent when you provide information through our contact forms
  • Contractual necessity when providing our services to you
  • Legitimate business interests in improving our services and website
  • Legal obligations under applicable laws and regulations

How We Use Your Information

Service Delivery

We use your personal information to provide, maintain, and improve our accounting and bookkeeping services, respond to your inquiries, and fulfill our contractual obligations to you.

Communication

We may use your contact information to send you service-related communications, respond to your questions, provide updates about our services, and share important information about your account.

Website Improvement

We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, optimize user experience, and develop new features and services.

Marketing (With Your Consent)

With your explicit consent, we may use your information to send you marketing communications about our services, industry insights, and special offers. You can opt out at any time.

Legal Compliance

We may use your information to comply with legal obligations, respond to lawful requests from authorities, protect our rights and property, and ensure the safety and security of our services.

How We Share Your Information

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Analytics Partners

We use analytics services to understand website usage and improve our services. These partners may collect information about your online activities across different websites over time.

Legal Requirements

We may disclose your information when required by law, to respond to legal processes, to protect our rights or property, to prevent fraud or security issues, or with your consent.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to provide and improve our services to you.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws, and take immediate steps to mitigate any potential harm.

Your Privacy Rights

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another service provider.

Right to Object

You may object to our processing of your personal information based on legitimate interests or for direct marketing purposes at any time.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided below. We will process your request promptly and in accordance with applicable data protection laws.

International Data Transfers

As we serve clients worldwide, your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

When we transfer data internationally, we use appropriate legal mechanisms such as standard contractual clauses approved by relevant authorities to ensure your data remains protected.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]

Phone: +65 6284 7193

Address: 8 Marina Boulevard, Tower 1, Level 36, Singapore 018981